Get Better Service of Selling Gift Cards on Tbay

Why does Tbay update the [Point] version?

Since launching the Tbay app, Tbay has been updated and optimized, growing along with users. So far, Tbay has updated 15 times, and each update is optimizing the process and refining some details to improve the user's experience.

In this update, Tbay adds a new feature [Point] that in order to ensure the safety of funds on the Tbay and improve the product experience for users.

What are the new features in this update?

Trade safety

Tbay launched more rigorous gift cards vendor terms recently that to protect gift card sellers' rights and interests. All through Tbay's officially certified gift card vendors must strictly comply with the terms. Tbay regularly monitors all gift card vendors' corporate credentials, the deposit money of 10,000USD, and their transaction backend data. As well as the gift card vendors' account permissions need to be applied to Tbay and approved before they using.

In addition, a strict, efficient, and fair review mechanism is used to intervene in the investigation and arbitration on Tbay. If fraud is found, compensation equal to 10 times the amount of the credit card will be paid. 

High service quality of vendors

Tbay has constantly monitored the quality of all aspects of vendors during the development process. In the latest [Point] version of the app, Tbay has once again optimized the service quality of vendors. Tbay requires vendors have a positive service attitude, timely handling of disputes, and safe and prompt payment.

For instance, the vendor should respond to customers' questions actively during pre-sale, sale, post-sale. If customers have some complaints about vendors, they will be reduced in credibility as well as deducted a certain amount of deposit.

Quick trade speed

The trading speed ensures customer patience. Everyone wants a quick response and settlement when selling gift cards for money. Tbay makes sure that customers can finish trade within the time shown on the trade order. If the card order shows need 60 minutes, you will get points settlement within it. Of course, fast does not mean unsafe transactions, it will represent fast and safe.

More offers of gift cards

As Tbay's business grows, the gift cards offers are more and more varied, and customers are able to find the type of gift card with a high rate that they want to trade. In addition to some popular gift cards, like Steam, Google, iTunes, Amazon, Walmart, etc., there are many other gift cards, as Xbox gift cards, Saks Fifth Avenue, Greendot gift cards, etc.

Due to these improvements, Tbay has established a good relationship with its gift card customers by improving the quality of service, the speed of transactions, and the security of transactions.

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